Q: Can I reject a call from my Poly (Plantronics) device?Ī: This feature is not available in the current version of the app. Why?Ī: In the current version of the application you can't resume calls or end a call on hold. Q: I have all calls on hold and when I press the button on Poly (Plantronics) device, nothing happens. Also, make sure that Poly (Plantronics) hub software is running and Poly (Plantronics) device is chosen as a speaker in Audio settings. Q: I have my Poly (Plantronics) device plugged in, but I cannot answer a call with it, what's wrong?Ī: Check if the status of integration in the Audio settings tab says Enabled. Try reinstalling the app if this does not help. Some users reported they needed to reinstall the app then the integration feature worked properly. Q: Poly headset integration says Enabled but does not function? Note: Active Noise Canceling is only available on the Savi 8220, as the 8210 has only one earpiece. These buttons correctly trigger their respective actions on Poly VVX and Yealink T4XS desk phones. Note: if the status of the Poly headset integration says Disabled, it means that the Hub (Poly (Platronics) software) isn't running. The status of the Poly headset integration should say Enabled
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